SupportCandy – Timer Add-on for Ticket Time Tracking Track time spent on each support ticket with the SupportCandy Timer add-on. This powerful tool works like a stopwatch, helping your agents accurately record the time spent resolving individual tickets.
SupportCandy – Timer v3.1.0 Original price was: €71.99.Current price is: €4.99.
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SupportCandy – Satisfaction Survey Add-on for WordPress Boost your customer service quality with the SupportCandy Satisfaction Survey add-on. This powerful tool allows you to collect valuable feedback from your customers about their support experience with you or your agents.
SupportCandy – Satisfaction Survey v3.1.1 Original price was: €72.99.Current price is: €4.99.
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SupportCandy – SLA Add-on for WordPress Ensure timely support with the SupportCandy SLA (Service Level Agreement) add-on. Set custom SLA policies based on specific conditions and response times to automatically track ticket deadlines.
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SupportCandy – SLA v3.0.8

  • 2 year of updates & unlimited domain usage
  • Free New Version
  • Regular Updates
  • Original product from the developer
  • Downloaded from original authors
  • Instant delivery with fast downloading speed
  • 100% clean Files and tested code free from virus
  • Version: SupportCandy – SLA v3.0.8 (Latest Version)
  • License: GPL

Original price was: €72.99.Current price is: €4.99.

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Description

SupportCandy – SLA Add-on for WordPress

Ensure timely support with the SupportCandy SLA (Service Level Agreement) add-on. Set custom SLA policies based on specific conditions and response times to automatically track ticket deadlines.

Each ticket activity—whether it’s creation, status change, or a reply—triggers the SLA rules to apply the appropriate time constraints. Easily monitor SLA compliance by adding it to your ticket list and setting it as the default sorting option to highlight overdue tickets.

This add-on helps you streamline workflows, prioritize urgent issues, and maintain customer satisfaction through efficient support delivery.

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